Bugsplat provides a comprehensive set of tools that enable you to track end user crashes in your own products.

With Bugsplat, you get an easy to integrate library that monitors user crashes. In the event of a crash, your user is given the option to upload crash information to our online service.

Your engineering team can browse all crash information at the BugSplat web site and has access to valuable information including a symbolic call stack that can be used to isolate the actual problem.

Online crash reporting gives you a wide set of tools to analyze trends and isolate the most common user crashes.

Benefits of the Bugsplat Service

You get:

• Complete and accurate data about your product’s stability.
• Statistics describing those bugs that affect your customers the most.
• Descriptions and contact information from the users experiencing the crash.
• Automatic calculation of call stacks. No debugger required.
• Improved customer faith. They see your company and product details on the crash dialog, not the generic Microsoft "Send Report" dialog.
• Ability to add custom files to the report, such as log files, system information, etc.
• Improved stability of your application.
• Full support for Windows (including .Net based) and Java applications. (Support for Mac OS/X under development!)
• Integration with your Defect Tracking software.

Your customers get:

• Automated crash specific technical support when they need it the most – at the time of an application crash!
• Immediately notified if a fix or service pack is available to address the crash that just occurred
• Confidence that their crash is being investigated by your team.